Credit Adjustment Board, Inc.

Established in 1957, Credit Adjustment Board, Inc. (CAB) has established itself as a preeminent commercial and healthcare collection agency by offering advanced technology tools and professional and knowledgeable staff. CAB was founded on the principles of honesty, integrity and hard work, values that remain the canons of CAB today.

We proudly serve...

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  Healthcare

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  Gas, Oil & HVAC

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  Property Management

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  Government

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  Transportation

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  Commercial/Industrial

Our proven system helps companies and healthcare systems and practices recover money owed to them, and our industry-leading results earn our clients’ ongoing confidence.

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  Client Web Access 24/7

  Clients may check the status of claims anytime online, which provides “real time” information and reporting tools. CAB’s nationwide collection agency services are integrated with Columbia Ultimate Business Systems, Inc.’s (“CUBS”), which remains the leading edge accounts receivables technology.

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  No Fee if Not Collected

  CAB only earns a fee when we collect. If our debt recovery service is unsuccessful, there is never a fee to our client. Collecting money is our business and we know that we need to collect accounts in order to profit.

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  Professional Skip-Tracing

  CAB is linked to 23 different databases used to find the most up to date profile of the debtor available, including bank account information. CAB performs skip-tracing on a daily basis on collection files that are placed with our agency and the costs are never passed on to you. Obtaining maximum information results in obtaining maximum recovery. CAB also has the ability to investigate businesses as well to determine if they have lawsuits, liens, judgments and/or UCC filings.

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  Proven Record of Performance

  Experience and longevity are derived on success in the industry. CAB has been an industry leader in collections since 1957!

• Nicholas A. Roupas

  President

  Emailnroupas@creditadjustmentboard.com Show Bio

  Nick is a native of Richmond, Virginia and is a graduate of James Madison University.  Upon graduation, Nick started as an entry-level collector at CAB.  Thereafter, Nick has served in every role at CAB and purchased CAB in 1986.  Nick is a past president of the Virginia Collectors Association and currently serves on its Board of Directors.

• Scott O. Wright

  Chief Operating Officer

  Emailswright@creditadjustmentboard.com Show Bio

  Scott has over 25 years of business, process engineering and operations experience in both retail and business-to-business financial services. Scott oversees all operational and administrative functions at CAB. Scott has implemented a proven financial strategy of managing growth while guided by customer service metrics. Scott graduated from Virginia Tech with degrees in Business Administration, Political Science and Sociology.

• Maria R. Humphrey

  Executive Vice President

  Emailmhumphrey@creditadjustmentboard.com Show Bio

  Maria has been involved in the credit, collections, and legal industry for over 30 years.  Maria oversees the IT and administrative staff at CAB, as well as serves as client liaison. Maria is a native of Richmond, Virginia and graduated from Elon College.

• Leland B. Anderson

  Sr. Vice President / Collections

  Show Bio

  Leland joined CAB in 1970 upon his graduation from Benedictine High School. Leland is responsible for overseeing the collection personnel efforts, including on-going collection specialist training, compliance and risk management solution, as well as managing regulatory issues.