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Letter from the President
April 18, 2007
Dear Clients, Partners, and Friends,
With 2007 upon us, I’d personally like to thank each and every one of you as we commemorate our 50th year in business.
With your support, we’ve achieved an important milestone for both our company and my family. When my father, Andrew N. Roupas, started Credit Adjustment Board in 1957, he had few clients and even fewer resources. He focused on growing the company by building strong relationships with our clients based on honesty and integrity. It wasn’t always the easy thing to do, but he was always committed to doing what was right.
Today, as we celebrate our Golden Anniversary, his vision of fair, ethical and straightforward business continues to guide our company, even as we embrace the latest technology and techniques to further the business goals of our clients.
We have recently upgraded to a second-generation computer system which better utilizes the power of the internet to streamline the collections process. This major investment in our infrastructure will allow Credit Adjustment Board to more effectively aggregate, analyze, and act upon information, all from within a Windows-based environment. Additionally, our new server architecture incorporates the automation of routine processes, and is supported by dual T1 broadband connections for even faster information reporting.
These improvements would not have been possible without the continued support of our clients, partners, and friends. We’re confident that our business philosophy, combined with the latest technology and a loyal staff, will allow us to serve you better than ever before.
For all of your collections, skip-tracing, and billing support needs, feel free to call J. Paul O’Connor, Jr., Vice President of Sales. Mike has been with Credit Adjustment Board for 10 years, and assists clients in Virginia and across the southeast. He’ll work with you to develop a plan of action that addresses your needs and fulfills your company’s mission.
Again, on behalf of the entire Credit Adjustment Board family, thank you for 50 wonderful years. I’m excited about the future, and together, we’ll make that future a brighter and better place.
Sincerely,
Nicholas A. Roupas
President and CEO
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Press Release
April 23, 2007
Credit Adjustment Board, Inc. Celebrates 50th Anniversary
Richmond, VA – Credit Adjustment Board, Inc. is celebrating its 50th Anniversary. Founded in a basement in 1957 by Andrew N. Roupas, Credit Adjustment Board has grown to collect millions of dollars for over 1000 clients throughout Virginia and the Mid-Atlantic.
CAB has built their business on referrals, affiliations and references, and partners with industry leaders like Equifax Information Services and Columbia Ultimate Business Systems.
“To see the business my father started celebrate it’s 50th year, is very special to me,” President and CEO, Nicholas A. Roupas, “We treat our clients and customers professionally and ethically and that is what I believe has helped us stay in business so long.”
Roupas is a native of Richmond and a graduate of Benedictine High School. After studying Political Science, Criminal Justice, Psychology, and Public Administration at James Madison University, Roupas returned to Richmond after graduation in 1980 to work with his father at Credit Adjustment Board. Roupas has been president of CAB since 1986 and also has served as President of the Virginia Collectors Association.
Credit Adjustment Board is a member of ACA- International, Virginia Collectors Association, Virginia Retail Merchants Association, Virginia Healthcare Financial Management Association, American Association of Health Care Administrative Management, Virginia Medical Group Management Association, and the Richmond Medical Group Management Association.
Credit Adjustment Board, and companies like it, are an asset to the U.S. economy. According to a study done for ACA International by PricewaterhouseCoopers LLP, “In 2005, the collection industry saved the American household an average of $351 because businesses would have otherwise had to raise their prices to cover bad debt.” Collection agency members provide a variety of accounts receivable management services to more than one million credit grantors nationwide.
For more information about Credit Adjustment Board contact Nicholas A Roupas, President and CEO or J. Michael Boyle, Jr, Vice President of Sales at 804-649-0761, ext. 331.
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